Problem solved

Small businesses often struggle to implement loyalty programs without significant cost, technical overhead, or requiring customers to download a dedicated app. CrabTap addresses this by offering a QR-code-based digital loyalty card that customers can join for free and use across multiple participating local businesses, reducing friction for merchants and regulars.

Use cases

• Create a digital stamp card for a cafe, bakery, salon, or local shop
• Reward repeat customers with points and promotions without building a native app
• Let customers join a loyalty program by scanning a printed QR code
• Operate a shared loyalty membership across multiple participating local businesses
• Collect stamps and points for free without requiring a customer app install
• Run simple retention campaigns for local regulars

Audience

• Business Users
• Startups

Pros

• No customer app install required; customers join for free
• Single QR code for businesses to print and display
• Supports stamps, points, and promotions for local regulars
• One membership works across participating local businesses
• Lightweight alternative to expensive native loyalty apps or platforms

Cons

• Public pricing information is not available
• Value depends on a network of participating local businesses
• Limited public detail on integrations, analytics, and advanced loyalty features
• Requires printed QR code materials for in-person customer enrollment
• May be less feature-rich than dedicated enterprise loyalty platforms